“I’m sorry. It’s my fault. How do I make it right?” -Randy Pausch

Three simple phrases that can mean the world of a difference if delivered improperly. Push your ego and stubbornness aside and realize your mistake when you make one. Think about it like this. If you never make mistakes, how can you make yourself a better person? You have to admit and realize that you did something wrong, apologize for your mistake, and find out what it is you need to do in order to make it right. Never skip the last step because it is the most important. Without righting your wrong, you are lost in direction and bound to make the same mistake twice.

The former Conde Naste Portfolio says that most of us were taught that offering an apology, when we make a mistake, is good enough. But offering the right apology is not as simple as saying, “I’m sorry” because if not done correctly, the problem will continue to grow and worsen.

Apologizing after a mistake that was made or an argument that has happened, does not show signs of weakness or even guilt. In fact, it’s just the opposite. It will show your peers that you are strong enough to take responsibility for your actions and you are prepared to take the necessary steps to improve the situation. Even if the mistake was not your fault, a sincere apology is a step in the right direction and will say a lot about your character, business and personal. Continue Reading